Testimonials

Arthur Rank Hospice Charity

Peters Elworthy & Moore (PEM) have worked closely with the charity as Auditors and Advisers. The audit is carried out in a professional manner and we have regular contact during the course of the year. We operate with a wholly owned trading subsidiary and we have received advice concerning trading issues and gift aid requirements. Excellent support has also been provided in dealing with Trustee responsibilities and we have been kept fully informed on legislation changes. As advisers, PEM have built up a comprehensive knowledge of our charity and are always readily available to deal with our regular questions. This ensures that we are able to manage the Charity's affairs successfully.

Bressingham Steam Preservation Trust

Peters Elworthy & Moore (PEM) are accountants and auditors for Bressingham Steam Preservation Trust. As a charity with a mix of heritage and leisure attractions, we have an unusual mix of VAT exemptions, zero-ratings and full VAT liability. During the last audit PEM suggested that we might be paying VAT on certain projects, where we should be eligible to reclaim the tax.

We therefore asked PEM VAT Services to take up the case for us for the refund of VAT. This was a complicated matter which required considerable research and the complication of a compelling case to be submitted to HMRC.

PEM VAT Services undertook this task with tenacity and the anticipated attention to detail. As a result, HRMC carried out an inspection during which PEM VAT Services were present and provided the technical answers required. The case was proved in our favour and a substantial refund paid within weeks.

This was an excellent example of PEM working closely with its client to ensure a highly satisfactory outcome.

C3

PEM HR consultancy services worked with us in 2006/07 to develop and implement a new Bonus and Appraisal Scheme at C3 Ltd. From the outset, the team were focused on the business and what the company wanted to achieve. We wanted to shake up our existing bonus scheme, and use it to invigorate and organisational shift focussed on customer care, responsibility, change management and innovation. 

PEM HR applied their professional knowledge and experience in order to give us a number of options through which we could motivate our employees to achieve this cultural change and deliver the business strategy by adapting our existing bonus scheme and introducing an appraisal scheme through which performance could be targeted, supported and measured. We particularly wanted to encourage and reward high achievement and the scoring mechanism PEM HR put in place reflected exellence/exceptional performance. 

Once we had chosen an option, Helen worked closely with us to draw up the proposed 2 new schemes in detail, to arrange appropriate consultation and drive us through to implementation in time for the new year. She delivered presentations clearly outlining the proposed schemes, to our employees on our premises to open the consultation period and was available to us throughout that time, to help and guide us as needed with our responses. We have no hesitation in recommending PEM HR to anyone needing a tailored approach to their reward strategy and guidance on motivating employees.

Cambridge Matrix Ltd

Before selecting PEM as our practice I had already ordered several products from the PEM website. I found the website incredibly easy to use with its uncluttered page layout and the consistent format of the navigation menu, so information was easy to find. I also found the site very approachable and very welcoming, I felt drawn in and spent a lot of time on the site. The content was very helpful, it made me feel empowered, the built-in functionality of being able to order reports and do due diligence on directors was particularly useful. Many specialist's sites such as lawyers, accountants and so forth, give the impression of "come to us, we know everything, you know nothing" whereas the PEM website portrayed a much more positive message, more like "we're here to help, we value being of value to you." This is what sold me on the firm, and it was the first thing that came through to me on the website.

Cortex Controllers

Very comprehensive first rate friendly service. In our case they brought three years of accounts up to date in a matter of weeks and with their advice made tax savings (in schedule D, VAT and building allowances) that will pay for the accountancy services for many years to come. www.cortexcontrollers.com

FORCE Cancer Charity

We shall forever be indebted to PEM VAT Services for their successful negotiations on our behalf with HM Customs and Excise. We needed to build a new cancer support and information centre in Exeter and it was not clear whether the building work qualified for relief of VAT. The imposition of VAT at 17.5% would have meant postponing the project for at least 12 months. However, following lengthy and difficult negotiations with HM Customs & Excise over a period of 18 months, PEM obtained confirmation that zero rating was appropriate. PEM's help, forbearance and support in dealing with this matter during this difficult time was greatly appreciated. So far as local cancer patients, their carers and their families are concerned the favourable VAT position obtained by PEM will have a profound and beneficial effect on their lives.

imerge Ltd

We first used the services of PEM's HR consultancy in the summer of 2005, when Laura visited our company to undertake a thorough HR audit of our systems and documentation. Following from this, PEM HR have already provided us with a new employment contract and staff handbook, sorting out various inconsistencies and anomalies whilst ensuring we are legally compliant. These now contain all the information we need on current employment practices, and we have benefited from management awareness training giving us the know-how and expertise to use the policies and procedures it contains. The best thing for us is that the management group feels it now has the tools and confidence to do the job, and we have the reassurance that our contracts, policies and procedures are compliant with current employment legislation - a real headache for us, a small company as yet without our own HR resource. 

We are able to ring Laura or anyone of the HR team for advice at any time, and she or one of her team provides us with a quick, practical response on any issue, based on a knowledge of our business and culture. Laura's sound employment law knowledge and HR expertise has been invaluable to us in helping deal with some difficult employment issues we have faced, including redundancy. Laura and her team provide clear, practical and professional HR solutions for our company when we need them, highlighting any Employment Tribunal risks and giving us various options and paths to choose as appropriate. They are friendly and approachable, as well as being knowledegable, with a wealth of different experience and expertise to bring to the party. They listen to our needs, understand our culture and respond appropriately. Laura is happy to advise on a strategic or operational level. I would have no hesitation in recommending PEM HR to anyone.

Januarys

Our computer and communications system was slowing up and needed updating. As the company continues to expand, help and advice was needed. As we wanted to achieve our growth and expansion, we needed someone to take an informed look at what we had, what we wanted to do, and how we could reach our objectives. We chose to enlist the help of PEM IT Services to firstly review our current infrastructure and then provide a plan for moving forward. 

PEM IT Services carried out an IT Healthcheck and began to understand how Januarys staff used IT and what they expected from the system. The changeover with the new system installation took place over a single weekend. Disruption to staff was kept to a minimum by preparing the systems away from site, and then working outside office hours to install and transfer across existing data. Following the installation, PEM IT Services were on site when users arrived to help them get started with their new systems and make sure that everything they needed was in place. Our working partnership with PEM means that I can rely on them to fix any problem quickly and efficiently without damaging our system or disrupting staff. The focus and courtesy that was shown throughout the changeover was greatly appreciated by all.

Metalysis

Peters Elworthy & Moore (PEM) have acted as auditors and tax advisors to Metalysis since its incorporation in October 2001. During this time the Company has grown from one part-time director in borrowed offices to in excess of fourty employees, over two sites in the UK. The Company has now recently expanded overseas. PEM has provided the Company with an excellent service for statutory and grant audits and has prepared and submitted R&D tax credits, corporation tax and other statutory returns on behalf of the Company. Furthermore, they have provided an excellent payroll service, all at extremely reasonable rates. I would have no hesitation in recommending PEM to any young company requiring a firm of accountants that can provide both a highly professional and personal service without incurring the high fees of the larger firms. In my opinion they are an ideal partner for early stage companies.

Meldform Metals Ltd

Peters, Elworthy & Moore have acted for us as Business Advisors now for many years and our association has grown considerably. They understand the needs of our business, and the services they offer us range from audit and accounts preparation, to more complex matters relating to the sale of one of our companies and staff issues. Their local and business knowledge has been invaluable, particularly with regard to Government grants and the complex SMART Award application review system, which they have carried out on our behalf. We like to know that help is always on hand, and this is what we get from Peters Elworthy & Moore - the best advice on which to make our business decisions as and when we need it, and all just a phone call away.

Royston Labels

When we first asked Peters Elworthy and Moore to look after our financial affairs we were trading modestly as an unincorporated business. Since then with their help we have gone from strength to strength. We have incorporated and through careful financial and tax planning built up the company to a position of considerable financial strength. We really like the way in which we receive proactive advice and our meetings are all about setting targets, monitoring progress and thereby achieving results. The advice we receive is presented in "plain English" and we are always kept informed of any changes in tax and company law enabling us to run our business more successfully. Through regular meetings we are able to respond quickly to any matters as they arise and this has been invaluable in sustaining our business growth. We look forward to a continuing close relationship working together to achieve our financial goals.

SIGA (Electronics) Ltd

Peters Elworthy and Moore were recommended to us through a banking connection. They helped us with our management buy-out of the company and have continued to advise us ever since. We enjoy the close working relationship and the care which they show about our business issues. Every business needs good tax and business planning and we meet regularly to discuss our objectives and the best way forward. Peters Elworthy and Moore offer and extensive portfolio of services which really benefit a business of our size and structure. We are kept informed at all times and like the way we receive proactive advice.

Solopark PLC

Peters Elworthy and Moore have been associated with Solopark PLC since the Company was first formed 25 years ago. They have provided a wide range of Corporate, Personal and Specialist financial services to the Group during a period of sustained growth. www.solopark.co.uk

SOS Publications Group

Publishers of SOUND ON SOUND, Europes No.1 Hi-tech Music Recording magazine. "Over the years, PEM have provided a much-welcomed steadying hand in the successful development of our organisation, actively offering us valueable financial guidance and backup support whenever we needed it, through their dedicated team of experts, managers and partners. PEM's proactive approach means I am kept informed of any changes in tax and company law that will impact on our business, and that's a godsend for a busy Managing Director in today's economic climate." www.soundonsound.com

Technomark Consulting Services Limited

Laura Hopson, Director of Human Resources at PEM HR Consultancy Services has worked for us on various HR projects and issues. Laura has quickly gauged our company's ethos and values, tailoring her style accordingly. She has worked closely with us on employment issues such as organisational restructuring, communication and contractual arrangements, including the production of Service Level Agreements, and other templates. Laura ensured that we have been compliant with the intricacies of employment law and on occasions has suggested detailed action plans to follow. On others, she has offered options and risk assessments, focusing our decision-making on key issues in determining what would be best for our companies and employees. 

Laura has liaised with senior management and employees alike, dealing with HR matters in a responsive, professional and respective way, and has shown good flexibility in making herself available for telephone advice outside normal hours. She has project-managed a particularly involved assignment very well, keeping us on track and informing us of billing progress so there were no unpleasant surprises. In short we have found Laura and PEM HR to be knowledgeable, professional, responsive and a pleasure to work with and would have no hesitation in recommending them to anyone requiring quality, timely external HR consultancy.

The Burlington School

The firm is very efficient and professional. Every client is dealt with as if they were a VIP. The staff are very helpful and knowledgeable and always check to see that returns are made on time. We are always kept fully informed about our tax and accounting matters. The Burlington School is a medium sized school based in Fulham, London. We were established in 1990, and until we instructed Peters Elworthy and Moore in 1995, we had been dissatisfied with our accountants. With our international profile we have both local and international accounting requirements. We needed a firm of accountants who understood the needs of our business and Peters Elworthy and Moore impressed me with their aptitude and knowledge in this area. They have not disappointed me, and I can unreservedly recommend them.  www.burlington-school.co.uk

The Cambridge Centre for Languages

We have been using the professional services of Peters Elworthy and Moore for many years because they are efficient, reliable and quick. www.camlang.co.uk

TWI

Peters, Elworthy & Moore have worked closely with us for a number of years, the work has involved audit, DTI costing reports, tax consultancy, corporate governance issues, business planning (including group reorganisation issues), and VAT advice. They have always responded quickly to our needs and have even seconded staff to us when required. We have been impressed with the advice we have received and the continuity of staff dealing with our affairs. The partners and staff have a wide range of specialisms and the advice we have received has helped us successfully grow our business and kept us very well informed at all times.

Vindis

Peters, Elworthy & Moore are a local company who understand the needs of a family business and can provide assistance in all areas to facilitate controlled growth. In the short time they have acted for us we have considerably reduced the time taken for the production of statutory accounts and resolved a number of taxation issues inherited from our previous advisors. Most recently they have been extremely helpful, using their extensive local contacts, in the recruitment of accounting staff. We believe they are a valued asset to our business.